We were pleasantly surprised when our cat started using the Corrugated Cardboard Scratching Post. She loves the texture and it's protecting our new lounge suite.
It's brilliant, neat and meets my requirements perfectly. Plus great customer back up service from Jenny. Thank you.
Navidium Shipping Protection
Exactly as pictured. Great tree
My little man Etienne can no longer see so well due to cataracts and he is about to lose one eye due to glaucoma. Nevertheless he is comfortable using the stairs when I lead him to them. He's only once used them without my guidance but we will get there, I have no doubt.
Arrived quickly, easy to assemble and my rescue kitten loves it
Great sturdy post for our 3 cats
Cats love it 🥰
Cat loved it!
Awesome pram so light and easy to use would definitely recommend it worth every penny
Looks good but holes too small for my large cat to want to enter so he just sits on top.
Didn't get it
Very Happy with purchase and our 4 cats love it
I had to get the pram of Poppy because I can’t put in my walker anymore now she loves going to Bunnings because she gets lovely compliments.
I don't know whether this 6 pack was out of date or faulty, but it did not work on my dogs at all! I had to purchase another pack from our local vet and spend more money.
We appreciate you taking the time to share your feedback about our product, and we're genuinely sorry to hear about your experience. Your satisfaction is important to us, and we'd like to address your concerns regarding the packaging and the product itself.
Firstly, we apologise for any confusion regarding the issues you encountered. It seems there may be some ambiguity in your review as to whether you are referring to the packaging being damaged in transit or the product's effectiveness. We understand that both scenarios can be frustrating, and we want to make sure we address your concerns properly.
If you received a damaged package, we want to emphasise that damage in transit is beyond our control, but we take the issue seriously. To resolve such matters promptly, it's important to contact us as soon as you receive a damaged package. This way, we can work with you to arrange a replacement or provide a refund, ensuring you receive the product in good condition.
Regarding the product's effectiveness on your three dogs, we're sorry to hear that it didn't meet your expectations. The effectiveness of pet products can vary from pet to pet due to factors such as their individual needs, size, and any specific health conditions. We continually strive to improve our products based on customer feedback, so your input is valuable to us.
To better assist you and address any concerns about the product's performance, we encourage you to reach out to our customer support team with your order details. They can gather more information and provide personalised recommendations or assist with a return or exchange if necessary.
Your satisfaction is of utmost importance to us, and we are committed to making things right. We hope you will consider giving our products another try or allowing us to assist you with a resolution for your current concerns.
Thank you for sharing your feedback, and we look forward to serving you better in the future.
We can be contacted by emailing to email@example.com
Direct To Pet Team