Kittens like it although I wished I had shopped around on price. Found it else where for half the price
My big muscled cat needed a stable cat tree/post. He bounds towards it and crashes up to the top. He loves all of the ins and outs and cubby holes. He loves the soft fluffy spots on top where he curls up and sleeps in the sun. Its exactly what I was looking for and it was easy to assemble
Cats love it, it sits just inside our front door so the cats can enjoy and see outside, nice size and strong
Hi John Singleton,
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Direct To Pet
Tornado Interactive Puzzle Dog Toy for Puppies - Level 2
Hi Joanne Collins,
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Direct To Pet
My dogs have never loved dry food like this. Happy dogs happy life.
Hi Brett Heinrich,
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Direct To Pet
Did not get item and you said was out of stock and go refund
Hi Jenny Brown,
Thank you for your review.
We would love to assist you with your concern.
Please send us an email: info@directtopet.com.au
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Direct To Pet
Fantastic
Hi Karen Edmunds,
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Direct To Pet
Not worth the money I payed, panels were slightly bowed.
Hi Kay Alomes,
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We would love to assist you with your concern.
Please send us an email: info@directtopet.com.au
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Direct To Pet
Like the minimalistic design. The stainless steel bowls feel abit flimsy but serve their purpose. Very practical.
Hi Pooling See,
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Direct To Pet
Unfortunately it was not as high as I thought... ( regardless of the measurements) I went by the pic
The bowls are hard to get out and the water overflow sits around the edge of the unit.
Hi Debbie Speed,
Thank you for your review.
If there is anything that we can do to help please send us an email: info@directtopet.com.au
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Direct To Pet
I would love to review higher but I have not acutally received the item yet first there was a error in their system and the item ordered and paid for was out of stock then they said can send another colour which still has not arrived
Hi Rachel Marks,
Thank you for your review.
We can see that the status of this order was already 'DELIVERED'.
If you have any concern don't hesitate to send us an email at info@directtopet.com.au
Best thing I ever got for my fur baby no more ants in bowl as its of the ground thanks again Direct to pet
Hi Deb Sweet,
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Direct To Pet
He loves it. I was a bit concerned he may not sleep in it but it’s warm, soft and obviously comfy.
Hi Lesley Pinelli,
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Direct To Pet
Delivered relatively quickly. Just what I needed to contain my puppy while I work. Exactly as described and meets our needs
Hi Valerie Townsend,
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Direct To Pet
Will wait and see on durability have a feeling the cushioning will collapse but will see my dog loves it though
Hi Nigel Newman,
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Direct To Pet
Product is missing. The delivery company used are unable to trace it. They have been useless. The tracker shows the parcel is in Melbourne since pick up date...if it ever was picked up.
I think direct to pet and Aramex are con artists. I requested a refund which has been ignored. I have sent at least 8 emails 15 chat messages to aramex and 2 calls! Disgusting! Read google reviews and product reviews
https://www.productreview.com.au/reviews/5c63c719-99f7-5e32-bae7-a789ceeb5ea4
Hi Geraldine Jones,
Thank you for your review. I can see that we have coordinated with you regarding this matter via email. We are happy to know that this has been sorted and the item was already delivered.
We do appreciate doing business with you!
Regards,
Direct To Pet
I like the bed but it is way too small for my Cavalier. He has looked at it but isn't comfortable to get in it. The bed is great If you have a very small dog.
Hi Carolyn Reynolds,
We are happy to know that you love your purchase and we thank you so much for taking the time to leave a rating. We would love to assist you with much bigger options that we have for our dog bed. Just send us an email info@directtopet.com.au
We really appreciate your business.
Till your next purchase!
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Direct To Pet
Great quality plush dog bed I recommend if anyone wants to buy a dog bed buy pawz plush dog bed
Hi,
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Till your next purchase!
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Direct To Pet
My cat absolutely loves it he sleeps on it scratches it and uses it every day.
Hi Sandra Fitzpatrick,
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We really appreciate your business.
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Direct To Pet
Our two kittens absolutely love this toy and it keeps them and us entertained for ages, would highly recommend it for cat lovers
Hi Carol Mckenzie,
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We really appreciate your business.
Till your next purchase!
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Direct To Pet
I have never received this product and I cannot get any decent conversation with this company
Hi Colleen Corkill,
Thank you for your review. I can see that we have coordinated with you regarding this matter via email. We have also raised this concern to the dispatch team and we'll give you further updates.
Regards,
Direct To Pet
Very cute looking coop but as we were building it the decorative trim was cracking. The central lid doesn’t open properly. I can’t imagine it will last very long outside. Disappointing result.
Hi Anne Pearson,
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We would love to assist you with your concern.
Please send us an email: info@directtopet.com.au
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Direct To Pet
Bought this cat tree for my cats. Unfortunately I found this cat tree unstable & easily knocked over.
I have ordered a different tree which I think is much more stable. Thank you to direct to pet who gave me a credit to buy another tree. 5 stars for customer service
Hi Laura Mand,
Thank you for your reviews.
I can see that we have coordinated with you regarding this matter and have provided the best resolution for your concern.
Also, we do appreciate the ratings that you have provided regarding your customer service experience.
Regards,
Direct To Pet
It has literally done nothing
Hi Nadine Tisdale,
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We would love to assist you with your concern.
Please send us an email: info@directtopet.com.au
Regards,
Direct To Pet
Excellent. My cat loves it your service also was excellent very speedy.
Hi Glenda Arkinstall,
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We really appreciate your business.
Till your next purchase!
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Direct To Pet