Direct To Pet Reviews

Based on 877 reviews

171cm Cat Scratching Post / Tree / Pole - Grey

Couldn’t be happier

The scratching post was easy to build, is very sturdy and our cat absolutely loves it! The height is great for bird watching and the hammock is perfect for snoozing!

Fantastic and sturdy

It is easy to assemble. Very sturdy and won't topple over

Chicken coup

Came in a million pieces with inadequate instructions. Materials used are inferior and will not last very long outside in weather. Definitely not worth the money paid. Very disappointed.

Haven’t received goods yer

Pet Foldable Playpen 4 Panels - Black

Disappointing , a scratch pole for kittens maybe . Looked way bigger in photo , quite misleading , my fault should have checked out the specifications which were there .

47cm Cat Scratching Post / Tree / Pole - Grey-

Great addition to the cat furniture collection. Portable and can be relocated any where with ease.

Extremely disappointed

Biggest waist of money I have ever spent. Wood didn’t even line up. I could not use this phone induct at all. I tried emailing you my thoughts and no one has bothered to even reply. I would like to think you would do the right thing and refund me the money for this piece of crap that I waited so long for and ended up being a total waste of money.


Very Happy with my purchase

I purchased an anxiety sleeping bag for one of my indoor cats who hates Thunderstorms and Heavy rain, Fireworks etc and she has used it loads of times. It must make her feel safe laying inside of it. Thank you :)

Heavy Duty Cat Scratching Post survives the cat crazies at 2am.

I have 3 cats and they all love the Heavy Duty Cat Scratching Tree. I think the dark grey colour makes them want to sleep on it and because it is so robust they have not been able to knock it over when they go crazy at 2am. So far so good anyway. If it outlasts the other trees I have, then I will purchase another one.

Aviary for lorikeets

The aviary is a good size. It took a while to assemble. We have added a few bits of wire to secure sections of mesh that retained their curve from being on a roll. Our birds are pretty cunning so this is for extra security. Overall very happy with the aviary.

Weak design

I thought this cat tree would be terrific being tall enough to secure to the ceiling and offer a real climbing opertunity for my just under 12 month old kitten.
However it is not structurely strong enough in design and has twice broken in half when the kitten was near the top, despite my efforts to secure tightly to the ceiling.
So I have now given up and am just using the lower portion as another low tree.
Pretty disappointed and now looking for alternative designs which might be stronger and more stable.

Just okay

Not very sturdy but kitten liked it for 5 mins. Overpriced for the product that actually arrived.

132cm Cat Scratching Post Grey

Dissapointed with the quality, some materials not properly glued down & the top tier looks like something has been spilt on it. Also only one toy hanging on the product.
Quality control, pretty poor.

Great product!

Awesome to go under the kitty litter tray - have yet to receive that bit yet though.

Cat tower

My 3 fur babies love this tall tower. They all have their own levels. It’s fabulous if you have more than 1 🐱. 😊

Dog and cat calming bed

Flossy seems to like her new bed easy to clean and good size thanks 😊

Great tree but...

Thus is the second tree I have bought, went for lower style for stability, broken part in top hammock awaiting response. My cat has trouble climbing to the top platform as ascent quite vertical, will try to modify as otherwise good, loves bottom hammock, chose this as has two hammocks but one needs repair.

Great service

Excellent product. As advertised. Wouldn’t hesitate to shop there again.

Broken hammock rod

I emailed Direct To Pet on the same day I received the cat tree to tell them a piece was broken, before my cat even got to use the tree. I the rod to the hammock was faulty. I sent pictures and asked for a replacement piece. Unfortunately I have had no response at all from Direct To Pet which is very disappointing.

Great product

Good size, great ventilation for my fur babies. Looks great

My cat 🐱 likes it

My Kittens love it

I brought this because my kittens were scratching things similar in size. They now use this and play inside it all the time. The only trouble now is the fight for the top to lay on.

Insect Prevention Dog Cooling Bed - Blue