Our kitten loves her new home with a hammock, top bed and hiding hole. She loves playing with the hanging ball as well as the ball on the spring. It looks great in the living room. High quality with fast and efficient delivery. Easy to assemble. 🐱
MEDIUM DOG & CAT TRAVEL CARRIER WITH TRAY & WINDOW - BROWN
we set it up in the corner of the fence and surrounded it with bricks along the other sides, but the dog still destored it in less than a day.
I’ve still not received my order after amost 4 weeks having some issues with the postage and I really need the scratching post for my cats after I’ve taken so long to order one :(
I bought this for my cat (ragdoll so big cat) as he hates the usual cat crates. Best decision ever. He loves it, feels relaxed in it, and I can use it as a tote bag so he can come out and about wth us. The mesh that zips over the top is great quality and has a toggle so you can keep the flap up and pet can enjoy looking out. Nice little side pocket for treats etc. Customer service at Direct to Pet is second to none - thank you!
I purchased these dog beds because the covers for the previously purchased Ortheopedic dogs beds were sold out. I was not impressed with theses beds at all there was next to no stuffing in them and it was a synthetic cotton wool type that did not even fill the bag it is in. My two Rottweilers were sleeping on the floor, my older female wouldn’t even lay on it. My husband took the mattress out of the old covers and cut them down to fit the new covers. DON’T WASTE YOU MONEY ON THIS PRODUCT IT RUBBISH.
I bought two of these to put side by side for my two cats. They love them. They are sturdy and stay in place with rough play
Wouldn’t be surprised if this was a scam site. Took $, no contact for weeks, then when I raised a dispute, they said it was shipped. Nothing arrived. Be wary
Absolutely disgusting!!! Had to throw them out, three dogs would not have a bar of them. Also dreadful service
Happy with the cat tower how ever the service and delivery was terrible
Good products good communication thank you
Took a long time to come, after chasing up order, terrible reviews
My cat loves her day bed
She doesn’t use bottom or middle bed only the top and looks out my bedroom window and sleeping during the day and sometimes night. Jasmine is 6 years old & never had one of these before so didn’t know if she would use it but loves it 🐈⬛ 😃
The product is great
Easy to assemble, structurally sound.
Cats love it so thanks very much. I can monitor exactly how much they are drinking now.
Good quality product
Hi Julia
Thank you for your feedback. We're glad to hear that you found our product to be of good quality. However, we noticed that your rating doesn't align with your positive comment. We strive for excellence and want to ensure that your experience matches our standards. If there's anything we can do to improve your overall satisfaction, please let us know. Your input is valuable to us, and we appreciate your support.
Kind Regards
Direct To Pet Team
They took too long to deliver and they didn't even come with the right order too much back and forth just to cancel and get my money back.
The gentleman i spoke to was helpful and he sorted it all out after a month of the purchase which was much appreciated
Hi Zaineb
We apologize for the inconvenience caused by the delay and mix-up with your order. We've taken action to address the issue with the courier and supplier. We're glad our representative could assist you in resolving it, though we regret it took longer than expected. Your feedback is important to us, and we're committed to improving our services. If you need further assistance, please let us know.
Kind Regards
Direct To Pet Team
unfortunately it can not handle my cats. The supports are not strong enough. And there are not enough supports for what it is meant to do.
Hi Elaine
We're sorry to hear that our product didn't meet your expectations and apologise for any inconvenience this may have caused. We appreciate your feedback I have asked our customer service team to contact you to find a solution. It is however disappointing that you didn't reach out to us for assistance before posting your review, as we are here to assist you. Please expect a message from our team shortly.
Kind Regards
Direct To Pet Team