The product unfortunately is substandard to previous purchases from Direct To Pet. The base board is made of flimsy chip board that snapped when trying to place the screws through to secure it, so now it is somewhat wobbly and unstable. The instructions were not clear, with no words but instead undecipherable pictures. I would return it, however given the size, weight, associated costs to return and the current issues with Covid 19 it s easier just to keep it and hope it doesn't completely fall apart (may need to reinforce it with additional materials somehow). I would not recommend this particular product, it looks nice but the quality is debatable.
They sleep at the top together and play in the holes.
The dangling ball has fallen off after 4 weeks but that doesn't stop them using it regularly.
I am pleased with this purchase.
I am very happy with the cat tree i purchased. It is strudy and my 3 cats love jumping up and climbing all over it. I would have given 5 stars but the hammock underneath broke within the first 24hours of having it put together.
My kitten absolutely adores this cat tower. Delivery was quick, it was easy to assemble, and it just looks nice. My kitten enjoys running up and down it during play time, hiding in the little caves during nap time, and likes to sit on the taller towers to play with the fake mice or to look down on us, like the humble peasants we are. Jokes aside, I’m thrilled to bits with this purchase and would highly recommend it to anyone thinking to get their little fur ball a scratching post.
Shipped quick and was easy to assemble. The cats were already in it before I'd finished assembling it. It's good quality too
The pet beds arrived exactly as ad said and delivery was great no hold ups.
Highly recommend ++++
Love this ... good quality, great height and my Ragdoll just loves it ... she plays on it hides, in it and loves the perch up top to sleep and keep an eye on everything..
The Ibyaya Monarch blue pet jogger is strong and light, a comfy place for my dog, and holds lots of shopping. It’s been very valuable for my post-op dog who’s had 3 surgeries in 3 months. I’ve added a sheepskin but it’s a good safe place to sleep, inside the home and out on walks. To fold by turning the handle then pulling the plastic hubs up is awkward but doable. The fabric is easy to clean. The overall style is fantastic I love the blue accents. To zip the front up is is not my favourite thing, but my son does it quickly. The stitching on the zipp is not the best the thread is already unravelling, and I’ll have to stop it fraying or the zip will become detached, it’s easily fixed. I do walk 6k every day and the tread on the tyres is starting to wear, but I’m a heavy user as I walk my 2 dogs and one in the pram and shop too. I received great service from Direct to Pet and my jogger came quickly and on a Saturday. It’s easy to assemble. I bought 2 accessories, rain cover used it many times, and the hippo accessory bag is vital it holds phone, coffee, keys, tissues, masks hand sanitizer, poo bags. I’d recommend Direct to Pet and Ibiyaya Monarch blue pet jogger and accessories.
This is the best cat scratcher tower we have ever bought , no need to build it and it’s scratch material the whole way around it, we put ours next to our couch and the cats scratch that instead of out couch would highly recommend
Poor customer service, item was not in stock & I was not notified, only found out when I enquired & it had been unavailable for several weeks. Arranged a replacement only to be told 2 weeks later they could not deliver to a PO Box which was not stated at all during original purchuse or when following up.
Looks impressive but unfortunately that’s where the pros end. Scratching posts are thin, the whole tower is super wobbly, even the smallest kitten would be making this tower wobble all over the place, needs to be secured to wall to unsure cats safety . For the price I was expecting a much better quality and sturdy tower.
This cat tree was perfect for our two kittens, looks exactly as it is presented, is good quality and took us about 1 hr to build.