business as usual! No delays expected!

Direct To Pet Reviews

Based on 245 reviews
74%
(182)
14%
(34)
5%
(13)
2%
(4)
5%
(12)
very happy customer
Happy cat
My cat LOVES this pole
Awesome
Love / hate
Hi Amanda, Thanks so much for your review, we're really sorry to hear that all of the parts didn't arrive in your order. Please reach out to our support team (info@directtopet.com.au) and we'd be happy to rectify this issue for you. Kind Regards, Direct To Pet Team
Cat scratcher
My kittens love it
Disappointing
Cat tree
Purrfect
Love it!!!!
Good product
Hi Dawn, Thank you for your review and we're really sorry to hear about the condition of your product. Please send through some images/videos to our team (info@directtopet.com.au) to show the condition of the product and we'd be more than happy to organise a solution for you to rectify the issue. Kind Regards, Direct To Pet Team
Unstable
Hi Yvette, Thank you for your review and we're really sorry to hear about the condition of your product. Please send through some images/videos to our team (info@directtopet.com.au) to show the condition of the product and we'd be more than happy to organise a solution for you to rectify the issue. Kind Regards, Direct To Pet Team
Order still not received
Hi Miranda, Thanks for getting in touch, I have just checked the status of your order and it is due for delivery today. Please reach out to our team if you require any assitance (info@directtopet.com.au)! Kind Regards, Direct To Pet Team
Just okay
Hi Elizabeth, Thank you for your review and we're really sorry to hear about the condition of your product. Please send through some images/videos to show the condition of the product and we'd be more than happy to organise a solution for you to rectify the issue. Kind Regards, Direct To Pet Team
Cats new home
woocommerce social proof